Property and Casualty (P&C) Claims Automation Software

Over 75% of an examiner’s time is spent interacting with data—searching, assembling, reading and understanding information on each claims case. Sources for this data come in many forms: phone, web, paper, fax, etc. The result is a cumbersome process fraught with gaps and redundancies, long cycle times and high costs. The complexity of this process also makes it a high-value focus area for improvement. Automation of the receipt, retrieval and routing of data and documents is a key strategy for improving P&C business outcomes. The alternatives for implementing such a change are drastic: replace the existing line-of-business systems or work indefinitely to retrofit existing systems piecemeal over time.

IPD Ultera® provides a third and best alternative: Using the client’s existing line-of-business systems and the processes and content of a feature-rich ECM platform, Ultera® completely eliminates manual searching, sorting and case assembly by providing a single user interface. No more navigating in and out of different applications—with Ultera®, knowledge workers can manage all information and content in any form, from any source, all in one streamlined environment. Ultera’s immediate utility and low cost offer a “hard-dollar” ROI that similar products simply cannot claim.

The Solution is Ultera®.In a climate of mounting complexity, the challenge to become more competitive at lower costs may seem an impossible one. With the intelligence of Ultera® and the hidden power of your existing line-of-business systems, you can realize the same gains that other P&C carriers already have…

  • 45% increase in employee productivity
  • 50%+ reduction in cycle times
  • 100% management control of work-in-process
  • Less than 12-month ROI