About IPD Solutions

IPD Solutions delivers transformative digital business solutions that automate and optimize mission-critical operations. With more than 25 years of expertise in digital process automation, we have a track record for driving measurable successes for our clients. Our services and highly scalable and robust technology are utilized by Fortune 1000 customers, including many industry leaders across North America. Our solutions provide visibility into your processes, improve customer satisfaction, operating efficiency, which results in significant business value.

Learn more about IPD Solutions professional services. 


For over 25 years, IPD Solutions has provided business software solutions and services that drive increased operating efficiency, agility and visibility into critical work processes. An IBM business partner from the beginning, IPD Solutions works to improve critical work processes through a combination of IBM’s Digital Business Automation technology and IPD’s proprietary software and methodologies. Our solutions span key organization processes ranging from onboarding, incident management, and complaints and appeals, to highly tailored, complex case management solutions.


Gary R. Kay
Gary R. Kay


Gary R. Kay, President of IPD Solutions

Gary Kay oversees the strategic direction of the Michigan-based, software-based solutions company and is responsible for running all facets of the business. Kay has a proven executive management track record and over 20 years of experience driving sales growth in the technology industry.

Previously, Kay served as Vice President of Operations for IPD, where he supported the company’s business operations and focused on specific growth enablers, including important leadership initiatives and development of professional services and product performance.

Before that, Kay had a 15-year career with KPMG Consulting/BearingPoint where, as a partner, he led its multi-million-dollar Midwest consulting practice. He has significant experience in the design, development and implementation of innovative solutions that deliver measurable business value. Gary has served clients in a wide variety of industries, including insurance, government, financial services, consumer products, and healthcare.

Alan Ker, CPA
Alan S. Ker, CPA
Chief Financial Officer

Alan S. Ker, Chief Financial Officer of IPD Solutions

Ker is responsible for overall financial management of the company, its financial reporting and transparency.

Ker joined IPD in 1999 and has more than 25 years of financial and healthcare experience. Prior to joining IPD, Ker was the Chief Financial Officer at Cancer Treatment Centers of America. From 1991 to 1999, he was the Chief Financial Officer, Vice President of Finance, Treasurer and Secretary of Universal Standard Healthcare, Inc., which he took public as a NASDAQ-listed company.

Ker was the Regional Controller – West Coast of Damon Corporation from 1985 to 1991 and was the U.S. Controller of MDS Health Group Inc. from 1980 to 1985. His public-accounting experience includes the audit division of Deloitte Touche & Co.

Contact us to learn more about how IPD Solutions can help your organization.