Insurers continue to transform the enterprise, optimize business agility, increase customer engagement, and remain compliant in an ever-increasing regulatory environment. However, they require new solutions to continue to improve operations. IPD helps organizations organize the right content, people, processes, rules and analytics to achieve improved claims processing, streamlined underwriting and enhanced customer experience.
How It Works:
When new information is submitted, via any channel, IPD's software evaluates the incoming data, determines if there is an existing claim, application, or other unit of work in the system and automatically takes the appropriate action, including setting up a new “automated case folder” and moving it to the right next step.
What it Does:
Knowledge Workers can retrieve complete information in seconds versus minutes. They are able to gain a 360 degree operational view of the case. Insurers can leverage flexible workflows to accommodate variable requirements, collaboration tools to connect with co-workers, and methods to launch new projects and tasks to move the case forward.
What is the Result:
IPD's clients report accelerated, highly accurate claims payments, greatly reduced policy booking times, quick turnaround on resolving inquiries and meeting compliance standards.
View this 45 minute webinar where industry leaders discuss ways in which leading insurers are using digital technology to overcome the challenges and obstacles to remain customer-centric. Experts address:
1) It's cost effective:
The business decision to "move to the cloud" is often financially motivated. For years, companies bought and maintained their hardware and software, the value of which depreciated over time. However, with the cloud, companies only pay for what they use, receiving regular upgrades automatically.
2) It's Easy to Implement:
Previously, companies built their own applications from software on a physical computer in their building. Cloud computing allows firms access to proven, pre-built applications through the Internet, requiring no IT development and far less up front implementation time, cost and risk.
3) It's flexible and scalable:
Working on the cloud allows your company to be nimble, efficient and cost-effective. If your company quickly needs access to more resources, it can scale quickly in the cloud, adding hardware and software as needed. Conversely, if it needs to downscale, or reduce resources, it can do so just as easily.
Since 1991, Image Process Design, Inc. (IPD) has addressed the Insurance industry’s need for business process optimization with pre-packaged application software and related services. The solution is designed to address the major business areas within Health, Life, Disability and Property & Casualty (P&C) Insurance companies. IPD was an early innovator of out-of-the-box, supported solutions for work process automation. The solutions are rapidly deployed through configuration, instead of customization. The benefits are; low risk, immediate payback, low total cost of ownership, with proven performance and scalability. Now available in the Cloud!