Bloomfield Hills, Michigan—September, 2014 By applying case management solutions to complex tasks, “Insurers can reduce processing costs, help improve employee performance, improve the outcomes of manual decisions and automate administrative tasks that were normally done by employees to drive productivity gains. Insurers can also use case management to promote process transparency with customers and regulators,” reports Gartner.

Image Process Design, Inc. (IPD), with 23-years of experience providing insurance companies with case, process and content management solutions, is pleased to announce its recognition by Gartner as a Sample Vendor in “Hype Cycle for Digital Insurance, 2014 (1)”, “Hype Cycle for Life Insurance, 2014 (2)” and “Hype Cycle for P&C Insurance, 2014 (3)”, for Case Management Solutions.

“We’ve provided solutions to meet the complex processing needs of various businesses for more than 23 years, our solutions are constantly evolving by utilizing new technologies to solve your specific business challenges, reducing costs, increasing productivity and embracing new compliance and regulatory demands,” says Steven Racine, IPD Founder and CEO.

Gartner reports, “In complex lines of business where these processes are complex, with multiple involved entities, various sources of data that need to be consolidated and that are still manual — require additional technical support. Case management solutions are an option for meeting these needs for decisioning for skill-based workers, collaborative processes and complex decisions.”

Contact us to demo a Case Management solution that fits your business needs. We are industry domain experts whose solutions leverage IBM’s Case Manager and BPM platforms. IPD understands the complexity and uniqueness of various business operations, such as claims, customer acquisitions and other knowledge worker focused areas. We know they require deep interactions between people, information and rules to produce optimal business outcomes, better judgment and decision-making. In fact, IPD is one of only a few companies building packaged repeatable solutions for the most complex Case Management requirements.

About IPD

IPD is a premier IBM business partner with more than 23 years of experience solving complex business challenges for large financial institutions. Our expertise is coupled with a highly referenceable client list and numerous analyst references.

(1) Gartner, Inc. "Hype Cycle for Digital Insurance, 2014" by Kimberly Harris-Ferrante, July 24, 2014
(2) Gartner, Inc. "Hype Cycle for Life Insurance, 2014" by Kimberly Harris-Ferrante, July 28, 2014
(3) Gartner, Inc. "Hype Cycle for P&C Insurance, 2014" by Kimberly Harris-Ferrante, July 21, 2014

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.