IPD Provides Leading Financial Services Industry Software for Complex Work Processes

In order to retain customers and attract new ones, banking and other financial services industries must adapt to the changing marketplace by providing faster loan processing, superior customer service and remain agile to comply with ever changing regulatory rules.

The financial services industry is highly competitive and tightly regulated. Unreliable access to information and a slow and inefficient processing environment limits the ability to gain new business, dampens the customer experience and slows necessary change – revenue is lost as customers leave.

Staying ahead of the curve is not only possible, but also predictable with IPD Ultera® software.

By bringing an integrated set of new capabilities to the enterprise, Ultera® allows banks and financial services operations to…

  • Increase productivity
  • Improve revenue generation
  • Reduce operational and transactional costs
  • Improve customer service levels
  • Speed transaction cycles
  • Gain competitive edge
  • Improve decision making with real-time intelligence
  • Improve compliance to regulatory requirements
  • Tighten administrative control

Based on IPD’s knowledge and understanding of the banking and financial services industries, Ultera®, an out-of-the-box suite of capabilities, leverages your existing business systems and better automates knowledge-based operations across the enterprise. Ultera® meets the unique needs of Claims, New Business & Enrollments, Customer Service, Knowledge Worker Case Management, Exception Claim Handling, Investigations, and Prior Authorization.