Claims Exception Handling Solution

When exception claims handling is dependent on error-prone manual tasks, the effects include inefficiencies and an anemic bottom line. IPD’s enterprise solutions transform claims operations by eliminating manual activities without replacing the existing administrative systems.

With the Claims Exception Handling Solution, IPD clients…

  • Speed up cycle times
  • Streamline work processes
  • Eliminate manual and paper-based transactions
  • Consolidate all decision-making tasks, information, rules and history
  • Distribute work and exceptions to the right staff, providing a collaborative workbench
  • Promote quality and consistency with integrated rules
  • Leverage the power of existing line-of-business and content-management systems

If inefficiencies in your claims handling are compounded by growing backlogs and paper-based or manual-intensive processes, Appian and IPD Solutions can transform your operations while leveraging your existing line-of-business systems.