Solution for Claims Exception Handling

When exception claims handling is dependent on error-prone manual tasks, the effects include inefficiencies and an anemic bottom line. IPD’s Ultera® transforms claims operations by eliminating manual activities without replacing the existing administrative systems.

With Ultera® IPD clients…

  • Speeds up cycle times
  • Streamlines work processes
  • Eliminates manual and paper-based transactions
  • Consolidates all decision-making tasks, information, rules and history
  • Distributes work and exceptions to the right staff, providing a collaborative workbench
  • Promotes quality and consistency with integrated rules
  • Leverages the power of existing line-of-business and content-management systems

If inefficiencies in your claims handling are compounded by growing backlogs and paper-based or manual-intensive processes, Ultera® can transform operations while leveraging your existing line-of- business systems