Transform Disability Case Processing 

One of the most complex and costly claims areas for life insurers is disability claims. Getting claimants back to work and doing so with high-quality service are the goals of any disability claims operation. The challenges of integrating information from many sources and processing case activity in a timely way, all while attempting to reduce costs and cycle times, can be formidable.

The obstacles to transformational improvement often seem significant and complex, requiring nothing less than a sea-change mindset and a massive commitment of resources to overcome them. However, there is a way to provide a solution without the need to replace your legacy business systems.

IPD’s Solutions and Appian Corporation allow insurers to transform operations by targeting all aspects of the claims-handling process: intake, case planning, task management, analytics, rules, history, data and documents. Our powerful disability solution puts it all at your fingertips through intuitive and simple-to-navigate user interfaces. IPD's Claims Management solution allows our clients to meet their challenges, surmount obstacles and achieve complete digital transformation in their operations. The results are immediate and dramatic.

In a climate of mounting complexity, the challenge to become more competitive at lower costs may seem an impossible one. With the intelligence of Appian's low-code development platform, and the hidden power of your existing line-of-business systems, you can realize the same gains that top competitors have... 

  • Lowest policy-lapse rates in the industry
  • Improved service levels and cycle times
  • Targeting of cases most likely to lead to more rapid “return to work” success
  • Millions in direct dollar savings per year