The most agile and competitive companies are those that best capture, govern and manage the growing volumes of structured and unstructured information pouring into their organization. But, as the amount of work continues to rise, organizations are increasingly baffled as to how to best support the knowledge worker responsible for meeting operation goals.

Dependence on manual, paper-based processes makes this challenge more daunting. The amount of time that staff and knowledge workers must allot to clerical and other low-value duties only rises as work volume increases and manual tasks multiply.

Ultera® is the solution that can stop the cycle of mounting work pressures and diminishing capacities for managing it. By eliminating most low-value manual tasks, Ultera® frees knowledge workers to focus on the essential work of analysis and decision-making. Regardless of industry – from Agribusiness and Automotive and Manufacturing to Public Sector, Retail and Telecom.

IPD clients are finding that Ultera®…

  • Provides task specific, intuitive user interfaces
  • Speeds up cycle times
  • Allows for 100% management control of work-in-process
  • Provides better security and compliance with standards
  • Streamlines work processes
  • Eliminates manual and paper-based tasks
  • Consolidates all tasks, information, rules and history for at-a-glance decision-making
  • Distributes work to the right staff at the right time
  • Promotes quality and consistency with rules based control
  • Leverages the power of existing line-of-business and content-management systems

Ultera’s rich set of capabilities integrate your existing line-of-business systems and the processes and content of a feature-rich ECM platform. Ultera® unifies multiple systems by providing integrated user interfaces. No more navigating in and out of different applications. Ultera® is specially developed to streamline workflows with little or no human intervention, and eliminating hundreds of error prone, time consuming and costly manual activities.

Ultera is not a high-cost customization, retrofit or new business system. It is an out-of-the-box suite of business operation specific capabilities. It leverages your existing business systems, transforming operational outcomes across the enterprise. Ultera’s immediate utility and low cost offer a “hard-dollar” ROI that similar products simply cannot claim.

Learn more about how IPD can transform your enterprise: Claims, New Business & Enrollments, Customer Service, Knowledge Worker Case Management, Exception Claim Handling, Investigations, and Prior Authorization.