Appeals and Grievances
Care Management - Details
Cross Industry Complex Claims
Customer Service - Details
Exception Claims Handling- Details
Knowledge Worker Case Management
New Business and Enrollment
New Enrollment - Details
Underwriting - Details
Leverage IPD Claims Management Software to Resolve Your Company's Claims Handling Challenges
Complex claims rarely follow a fixed critical path. High-value cases, long-duration scenarios and special exception processing often require that claims be handled by knowledge workers already constrained by cumbersome systems and procedures. The confusion of working across multiple systems, the need for timely processing, a plethora of manual steps and the pressure to reduce costs must all be navigated while still providing competitive service quality. These are just some of the factors working against an optimal claims process.
Ultera®, IPD’s out-of-the-box application software that provides a comprehensive suite of capabilities, is the solution that insurers turn to for improving those operational processes involving complex claims: Disability/Life,Healthcare,Workers’ Compensation,Property & Causalty (P&C) and Cross-Industry.
Ultera® leverages the industry-leading capabilities of Business Process Management, Case Management, Enterprise Content Management and Business Rules available from IBM. It transforms claims operations across the enterprise but without the high cost and risk of a complete system replacement.
Ultera® drives revenue growth and profitability through…
Ultera® means lower costs through…
Ultera® meets regulatory and Service Level Agreement (SLA) Demands through…