View this 45 minute webinar where industry leaders discuss ways in which leading insurers are using digital technology to overcome the challenges and obstacles to remain customer-centric. Experts address:
Present day challenges affecting insurers
Best practices for transforming an insurance organization into a highly customer-centric service provider
Mission-critical solutions and strategies that leading insurers must follow for successful digital transformation
An example of how a leading carrier transformed a case-centric process (disability claims) to become a leading customer-centric organization.