Our Customers

For over fifteen years, our customers have depended on us for our Business Process Applications to automate their mission critical business processes. [Learn more]
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solutions

Health Senior


Medicare supplemental and replacement products pose many of the same challenges as other lines of business. Quickly enrolling new members, efficiently processing claims, and accurately answering customer inquiries are important considerations for administering senior products.

The IPD Solution
By converting paper into electronic forms and distributing new work to the appropriate staff, the IPD Ultera Membership Solution streamlines the handling of enrollments, allowing the entire work process - from installation through subsequent membership maintenance - to be managed with automated workflows. Saving days or even weeks in the enrollment process begins the Medicare reimbursement process quickly.

The IPD Claim Solution efficiently captures new claim receipts and manages claim exceptions, distributing the right information for the appropriate intervention. Integrated with your host systems, Ultera dramatically increases the productivity of exception resolution.

When senior members call with questions, an IPD Customer Service Solution dramatically increases first-call resolution rates by providing comprehensive information at the desktop about every aspect of their transaction. In combination, Ultera business applications supply the content management and process automation capabilities essential to effectively manage the complete lifecycle of senior product transactions.