Through Ultera's Content Module, users can locate specific documents, import documents into Ultera, create special folders for storing documents, and add annotations to a document. The features available in the Content Module give you complete control over the documents that support your business processes and underlie your ability to deliver industry leading customer service.

Specific features offered by the Content Module include:

• Advanced document search capabilities
• Indexing
• Updating index values based on inputs
• Easy importing of various document types (Microsoft Word documents, PDF, etc.)
• Printing, faxing and scanning
• Attaching a document to an email message
• Form letter creation
• Search for specific annotations within a document
• Powerful document image view options (brightness, zoom, invert / rotate, magnify)
• Support for industry leading document repositories offered by FileNet, IBM, Oracle and Hyland Software