“IPD’s solution offers a lot in the way of multi-tasking...”

Director of Claims of a major U.S. Health Insurer

“A track record of mission-critical image & workflow solutions...”

William Hanby, AAA Life Insurance Company, SVP and CIO

“Our business has been transformed...”

Annette Gibbs, Sun Life VP, Life and Disability Claims

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Ultera Foundations®

Improving Business Processes – even Faster

Ultera Foundations® is our web-based out-of-the-box content and process management application. In as little as 30 days, your knowledge workers will have optimized workflow using a single application that is integrated with all your disparate systems...

Ultera®

Enterprise Insurance Solution Software

Ultera® is an out-of-the-box application that enhances the base set by Ultera Foundations®. Ultera® provides an even more robust set of features tailored to address your company’s specific process needs....

Health Insurance SolutionsLife Insurance SolutionsProperty and Casualty Insurance SolutionsFinancial Services SolutionsCross industry solutions

SUN LIFE FINANCIAL TRANSFORMS OPERATIONS, SAVES MILLIONS

IPD’s solution transformed Sun Life Financials’ operations by improving customer interactions and timeliness, shortening disability recovery times and increasing first-call resolution rates.

AAA LIFE TRANSFORMS CUSTOMER SERVICE & CORE BUSINESS OPERATION

AAA Life Insurance transforms customer service and core business operations with IPD by eliminating inefficient processes, automating manual tasks and increasing business agility.

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News & Events
  • June 25, 2014 - CMS proposing a prior authorization rule that could cost insurance companies millions Learn more

  • April 24, 2014 - IPD named a Gartner "Case Management Framework" vendor to consider Learn more

  • February 29, 2012 - IPD Hires Two Seasoned Sales Professionals Learn more

Partners

IPD, a 23+ year IBM business partner, delivers highly responsive case-based solutions that transform mission-critical operational processes of leading organizations across North America. Learn More